Bet com believes betting is entertainment — not a livelihood or an addiction. We want every user to play with enjoyment, awareness, and within their own means. This page brings together all the responsible gaming tools, tips, and support resources you need in one place.
We are committed to keeping your betting experience on bet com safe and in control at all times.
Bet com lets you set your own daily, weekly, and monthly deposit and betting limits. Once a limit is in place, it cannot be exceeded — keeping you protected at all times.
Extended betting sessions can impair your judgment. bet com's session timer alerts you when you've been playing too long and lets you take a break at set intervals.
If you need a temporary or permanent break from your account, you can activate Self-Exclusion. You will not be able to log in during this period.
Set a maximum limit on how much you can lose within a given period. Once that limit is reached, bet com will automatically pause your betting activity.
Bet com uses a strict KYC process to ensure only users aged 18 and above can access the platform. Protecting minors is our top priority.
Betting addiction is a serious health issue. bet com provides direct pathways to professional support. You're not alone — don't hesitate to ask for help.
Every protection tool on bet com can be easily activated from your account settings.
Decide in advance how much you'll deposit each day, week, or month. Once a limit is set, it cannot be increased without 72 hours' notice.
Example: ৳500 / ৳800 monthly limit used
You can take a temporary break ranging from 1 day to 6 weeks. Your account will be locked during this period and will automatically reopen once the time is up.
You can close your account for 6 months, 1 year, or permanently. Permanent closure cannot be reversed.
Do not attempt to open a new account during your Self-Exclusion period — this is a violation of our terms.
At set intervals, a notification will appear on screen letting you know how long you've been playing and the total amount transacted.
Answer the questions below honestly. This is not medical advice — it's simply a tool to help you reflect.
Check any of the following that apply to your life:
Decide in advance how much you're willing to spend on betting each month and don't go beyond that limit. Only use money set aside for entertainment.
Chasing losses is one of the biggest warning signs of betting addiction. If you're on a losing streak, stop — come back another day.
Never bet when you're angry, frustrated, or overly excited. Make decisions with a clear head.
Take a break from betting. Go for a walk, have a meal, spend time with your family.
Alcohol or drugs impair your judgment — avoid betting when under their influence.
There are no "guaranteed wins" in betting. Every bet carries risk — always keep that in mind.
Don't treat betting as a source of income. It's entertainment — keeping that perspective is what makes it enjoyable.
When your family knows how much you're betting, they can step in and help if things get out of hand.
Keep bet com's limit-setting and break tools active. Using them isn't a sign of weakness — it's the smart thing to do.
If you feel you're losing control, contact us immediately at support@betcom.cash or visit the help center.
Betting addiction is a recognized mental health condition. It's not a sign of weak willpower — it's a treatable condition. If you notice any of the following signs, don't wait to seek help:
Warning Signs:
If you're experiencing these signs, you're not alone. Millions of people have found their way out of this situation with professional support.
Bet com can connect you directly with professional help. Get in touch through the following:
Reach out to us directly — we're here to help.
support@betcom.cash
Visit our help center for live chat and detailed guides.
Visit Help Center →
To take a break right now, email support@betcom.cash with the subject line "Self-Exclusion Request".
Find answers to the most frequently asked questions right here.